Frequently Asked Questions

World Cup Hub offers a 100% match bonus up to $200 on your first deposit. The bonus is subject to a 30x wagering requirement, which must be met within 30 days of claiming. The wagering applies only to the bonus amount, not the deposit. Once cleared, you can withdraw any winnings.

World Cup Hub is licensed by the Curacao Gaming Control Board and also holds a license from the UK Gambling Commission for UK customers. The site undergoes regular independent audits to ensure game fairness and compliance with regulations. This means it operates under a strict legal framework to protect players.

A 'both teams to score' (BTTS) bet wins if each side scores at least one goal during regular time, regardless of the final result. If either team fails to score, the bet loses. This market is offered for all World Cup matches and is settled based on the official match result.

If a match is postponed before kickoff, all bets on that fixture are voided and the stake is refunded to your account. If the match is abandoned after some play, the outcome is determined by the official governing body's decision; if no official result is declared within the scheduled match day, the bet is typically voided.

To withdraw, log in, go to the 'Wallet' section, select 'Withdraw', choose a payment method (bank transfer, e‑wallet, or card), enter the amount, and confirm. Withdrawals to e‑wallets usually process within 24 hours; bank transfers and card withdrawals take 3‑5 business days. Ensure your account is fully verified before requesting a withdrawal to avoid delays.

World Cup Hub offers deposit limits, loss limits, session time reminders, and self‑exclusion options ranging from 24 hours to permanent exclusion. You can access these tools in the 'Responsible Gambling' section of your account settings. The platform also provides links to external support organizations such as GamCare and BeGambleAware for professional help.